Managers are often seen as responsible for their team's performance, and when employees fail, it can be seen as a reflection of poor management or leadership. On the other hand, when employees succeed, it is often attributed to their individual skills and abilities rather than the guidance or support their manager provides.
...because leadership is a collaborative process that involves uniting the skills, knowledge, and efforts of a team to achieve a common goal. This requires effective communication, trust, empowerment, and adaptability, all of which involve interacting with and relying on others.
Effective onboarding and training programs can help to bridge that gap and ensure that new hires are equipped to succeed in their new position.
Therefore, it is important for team leaders to foster an environment of trust within the team. This can be achieved through open and honest communication, setting clear expectations, and consistently following through on commitments. By building trust within the team, leaders can create a strong foundation for the team to work effectively and achieve its goals.
"The unfortunate outcome is that the people managers most want to retain feel constrained and become more likely to leave, risking the performance metrics they were so keen to protect in the first place."
Operational Excellence Playbook 